We are committed to protecting your privacy and the security of information you provide to us. RAP Trading will not sell, rent, lease or disclose customer information to third parties unless required by law or unless you provide consent to such a disclosure. Information Collection When you engage in activities on our web site or within our products, like ordering or registering products, using web services, or requesting a quote or technical support, RAP Trading may ask you to provide us with information. By choosing to enter and submit the requested information when prompted, you are consenting to RAP Trading’s collection, use, and disclosure of such information for the purposes of providing the services to you as outlined herein. How We Use Your Information Any information collected will be used only by RAP Trading to improve our products, services and website, or to communicate with you in the form of letters and notices if you give us permission to do so. RAP Trading uses information and/or e-mail addresses for internal purposes only and does not sell, lease or rent information to third parties. Product Purchasing Information we ask you to provide when purchasing our products or subscribing to our services will be only the information necessary to process your purchase or order. When fulfilling an order we will ask for your company name, personal name, e-mail address, address (for billing purposes), telephone number and credit card number, type and expiration date (if paying by credit card). We will use this information only for matters related to your order unless you request otherwise. Your credit card information will be maintained only for a period reasonably necessary to ensure payment has been received. Website and Web Services Activity RAP Trading may profile website activity and compile data in aggregate form in order to better understand user activities and the success of various ad campaigns and products. This information is important to us as it enables us to continue to provide products specific to our customers’ interests. Site visitor behavior information is compiled in aggregate and does not represent individually identifiable information Security of Your Personal Information RAP Trading takes the protection of the personal information you provide very seriously. Personal information collected is stored in password-controlled servers with limited access. When passing information over the Internet through forms or other web services, information is protected through the use of encryption, specifically through the use of the Secure Socket Layer (SSL) protocol. However, perfect security on the Internet does not yet exist and we cannot warrant that our transfer of data is impenetrable or invulnerable to hackers. Internal data is shared through secured transmissions and maintained in secured databases. Privacy Issues and Concerns & Altering or Correcting Information At any time you may review, alter or remove any personal information, including the permitted uses of your personal information, by contacting RAP Trading at: RAP Trading BOX 3428 High Prairie, AB T0G 1E0 Canada If you have any questions or concerns regarding our privacy policy please contact us by e-mail at info@raptrading.com or phone 780.523.4010